Support
Something not working? Talk to us.
Support for the products we publish, from the people who build them. No ticket portal, no account required — you reach the same small team either way.
Reach us
Three ways, one team.
Whichever you pick, you get an answer within one working day — Monday to Friday, Belgian public holidays excluded.
- contact@vangeldersolutions.be
The fastest route. Include your Business Central environment name and the exact message you see.
- Phone
- +32 3 502 76 18
Office hours, CET. If nobody picks up, leave a number and we call back the same day.
- Vangelder Solutions
Message the company page. Useful if email is blocked on your side.
Response time
We answer within one working day. Something that stops you invoicing is picked up the same day where we can.
Before you write
The manual may already answer it.
Installation, sign-in, the rules per user and what to check when something does not work.
MCP Guard
Read the manual
The MCP Guard extension for Business Central step by step, and how to connect the BC MCP Pro connector. English, Dutch and French.
What this covers
Published products, and the work we did for you.
This page is for our published products — BC MCP Pro and MCP Guard for Business Central, and MijnUren. If we built or run something for you under a project or a service agreement, use the same channels; your agreement decides the response time, not this page.
For anything commercial — pricing, a new project, a quote — the contact page is the better door.